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Accessibility statement

This accessibility statement applies to the Invest Plymouth website at www.investplymouth.co.uk.

This website is run by Plymouth Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • 3rd party content embedded on the site, such as YouTube, may not be fully accessible
  • hosted PDFs created before 23rd September 2018 may not be fully accessible
  • for headings overlaid on video banners, there may be brief instances where parts of the video are of insufficient contrast.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or need information in a different format such as accessible PDF, large print, easy read, audio recording or braille, email digital@plymouth.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Plymouth Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the exemptions listed below.

Non-accessible content

Content that’s not within the scope of the accessibility regulations

Third party content

Our website contains third-party content, such as YouTube embeds, that is outside of scope and may not be fully compliant with the accessibility regulations. Where possible we aim to work with the third party to improve its accessibility of this content.

PDFs and other documents

Document files created before 23rd September 2018 are exempt from accessibility regulations and may not be fully compliant. Any new PDFs or Word documents we publish will meet accessibility standards.

Video banner contrast

Several pages use text overlaid on looping video banners. Parts of the video may occasionally turn a colour that is of insufficient contrast between it and the text. A pause/play button has been added to let users freeze the video on a high-contrast frame.

Preparation of this accessibility statement

This statement was prepared on 6th March 2024. It was last reviewed on 6th March 2024.

This website was last tested on 6th March 2024 against the WCAG 2.2 AA standard.

The test was carried out by Zodiac Media. All pages were tested using the automated testing tool Publica11y and the AXE suite of testing tools by their team.